Frequently Asked Questions
Q: Why am I being billed by RHBHelp.com?
A: RHBHelp.com provides online credit card billing for adult entertainment websites. You are being billed for access to our websites.
Q: Why was I billed for a free trial?
A: Your card is pre-authorized for a full membership fee when you sign up to the site in order to ensure that you have the funds to complete the membership and avoid fraudulent transactions. If you choose to cancel your membership during the trial period, the charge is refunded back to your account within 3-5 business days.
Q: I did not authorize this charge, what should I do?
A: We offer no questions asked refunds to all our members! Our goal is to satisfy every customer and we back that up with a money back guarantee.
Q: My password isn't working. What do I do now'?
A: A common problem with site access is not using the correct case. If you chose BAseBaLL as your password, you have to type BAseBaLL EXACTLY to access the site. Typing baseball will NOT work, usernames and passwords are case-sensitive. If your username/password combination still doesn't work, then please call our customer service number or email us with a description of the problem.
Q: I don't want my husband/wife/lover to know my dark secrets. What shows up on my credit statement?
A:Your statement will discretely say "RHBHelp.com" or some closely related variant thereof.
Q: I didn't like the site, can I get a refund?
A: Absolutely. Please contact one of our customer support representatives for a full 100% refund.
Terms and Conditions
The small print. Written by lawyers, for lawyers. Outlines EXACTLY what our obligations are as an Internet merchant and yours as the consumer using our services.
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